Acceptance of Terms
By accessing and using the services of Aarna Systems Pvt Ltd, you acknowledge and agree to these terms and conditions. If you do not agree, please refrain from using our services.
Service Description
Website Design and Development
- All website designs and content created remain the property of Aarna Systems until full payment
- Client-provided content must be delivered in the agreed timeline
- Website hosting and maintenance terms are subject to separate service agreements
- Final website launch is contingent upon complete payment
Digital Marketing Services
- Campaign performance metrics are provided as estimates
- Results may vary based on market conditions
- Service packages cannot be modified once approved
- Campaign duration and deliverables as per signed agreement
Payment Terms
Billing and Payments
- 50% advance payment required to initiate projects
- Remaining payment due before final delivery
- All prices are subject to applicable taxes
- Late payments incur a 10% monthly interest charge
Refund Policy
- No refunds on customized services
- Cancellation charges apply as per project stage
- Hosting fees are non-refundable
- Domain registration fees are non-refundable
Intellectual Property Rights
Ownership
- All source code remains property of Aarna Systems untill full payment reecived
- Client owns content provided for the project
- Design elements licensed to client upon full payment
- Custom graphics become client property after payment
Usage Rights
- Clients cannot resell or redistribute our code
- Templates and themes are licensed for single use
- Client testimonials may be used for marketing
- Portfolio rights reserved by Aarna Systems
Client Responsibilities
Project Cooperation
- Timely provision of required content
- Prompt feedback on deliverables
- Attendance at scheduled meetings
- Maintaining active communication
Content Guidelines
- Legal and appropriate content only
- Copyright compliance for all materials
- Accurate business information
- Timely content updates
Service Delivery
Timeline
- Project schedules begin after advance payment
- Delays from client side extend delivery dates
- Rush charges apply for expedited services
- Regular progress updates provided
Revisions
- Two rounds of revisions included
- Additional revisions charged separately
- Change requests after approval incur fees
- Major changes restart project timeline
Termination
Contract Termination
- 30-day written notice required
- Incomplete work billed at current stage
- Termination fees may apply
- All outstanding payments due immediately
Account Suspension
- Non-payment leads to service suspension
- Violation of terms causes immediate termination
- Harmful activities result in account closure
- Data retention as per privacy policy
Limitation of Liability
Service Warranty
- Services provided "as is"
- No guarantee of specific results
- Technical support during business hours
- Regular maintenance and updates
Indemnification
- Client indemnifies Aarna Systems against claims
- No liability for third-party services
- Force majeure clause applies
- Limited to paid service amount
Dispute Resolution
Conflict Resolution
- Amicable settlement preferred
- Mediation before legal action
- Jurisdiction in Pune, Maharashtra
- Indian law governs agreements
Modifications
Terms Updates
- Terms may be updated without notice
- Continued use implies acceptance
- Major changes notified via email
- Current version available on website
Contact Information
For any queries regarding these terms:
Last Updated: November 22, 2024